Computer Services · Web Development · E-Commerce · AI Workflow Support
Mendon, Massachusetts · Remote support available · Small-business digital modernization
Technical Advocacy for Real-World Computer Problems
I help individuals, households, sole proprietors, teachers, researchers, and small organizations make their computers and digital operations less chaotic and more useful. My work combines careful Windows troubleshooting, PowerShell-assisted repair, file organization, website development, e-commerce setup, online marketing workflows, AI-enabled productivity, and plain-English documentation.
This is not a rushed “click-and-hope” repair model. I work like a technical advocate: identify the actual problem, protect your data, document what changed, and leave you with a system that is easier to understand after I am gone.
Best fit: messy Windows machines, overloaded storage, confusing file trees, failed migrations, broken workflows, website deployment headaches, customer database cleanup, Stripe or Netlify setup, Google/Office automation, AI tool setup, and “I know this computer or business process can work better but I do not know where to begin” situations.
Core Services
Windows Repair & Optimization
Startup, storage, update, and performance diagnosis
Driver, device, VM, and subsystem troubleshooting
Safe cleanup of bloat, temp files, and background clutter
PowerShell & Automation
Repeatable file operations and administrative scripts
Folder audits, renaming, search, extraction, and reporting
Practical automations that reduce repetitive work
Data Migration & File Organization
Large-folder cleanup and archive structuring
Document conversion, transcript extraction, and indexing
Integrity-minded movement of important files
AI-Assisted Workflows
Practical setup of AI tools for writing, research, and admin
Prompt workflows for resumes, documents, websites, and planning
Human-reviewed outputs with traceable file organization
Web Development & Deployment
Single-file HTML pages, link hubs, service pages, and small multipage sites
GitHub Pages, Netlify, domain routing, contact forms, and deployment QA
Recruiter-facing, customer-facing, and local-business metadata cleanup
E-Commerce & Payment Workflows
Stripe storefront and payment-link setup for simple product sales
Product catalog organization, checkout testing, and mobile-order review
Digital ordering flows for gifts, fundraisers, and service-based businesses
Online Marketing & Fundraiser Launches
Email list segmentation, launch messaging, and small-campaign planning
Google Business Profile, QR-code, social post, and flyer coordination
Fundraising pages and outreach copy for schools, nonprofits, and community groups
Customer Database & CRM Cleanup
Historical email/contact extraction, deduplication, and spreadsheet cleanup
Lead tagging by customer type, geography, delivery logic, and outreach priority
Privacy-aware organization of business records without exposing customer data
Technical Documentation
Plain-English remediation notes and change logs
Step-by-step user guides for repeated processes
Documentation for families, freelancers, small teams, and legacy businesses
Representative Work Product
CLI Remediation
Structured PowerShell work for locating files, inspecting directories, repairing workflow bottlenecks, and making Windows environments more navigable.
Environment Recovery
Diagnosis of VM, subsystem, storage, and workspace-startup errors, including disk pressure and dependency issues.
Transcript & PDF Extraction
Conversion of multiple academic transcript PDFs into a single clean text file for later use in applications and profile content.
Portfolio File Organization
Systematic mapping of employment, resume, publication, and website assets across a large personal knowledge base.
Single-File HTML Profiles
Design and cleanup of standalone professional profile pages with embedded CSS/JS, mobile responsiveness, and recruiter-facing metadata.
GitHub Pages & Netlify Orientation
Support for portfolio, landing, and small-business pages designed to be uploaded, indexed, shared as direct links, and connected to forms or domain routing.
Small-Business Digitization
Modernization work for a legacy bakery business, including website infrastructure, e-commerce ordering paths, product catalog organization, and customer-facing service pages.
CRM & Marketing Foundation
Historical contact data can be converted into a practical customer database, segmented for wholesale, corporate gifting, fundraisers, geography, and outreach priority.
AI as Assistant, Not Autopilot
Creation of human-reviewed workflows where AI helps draft, extract, organize, and compare materials without surrendering judgment.
Some technical-service work is not only repair or setup; it is disciplined systems research. These reports are included as professional evidence artifacts showing my approach to governed AI workflows, controlled experimentation, policy-gated tool use, evidence preservation, validation, failure analysis, software landscape review, and plain-English technical documentation.
Featured research series: RB-017 examines how a practical personal AI production laboratory can be developed on ordinary Windows hardware while preserving human authority, privacy, evidence, validation, rollback, and controlled release. The reports are presented as research and technical-writing samples, not as a claim that an autonomous production AI system has been released.
Governed Agentic AI
Documents a practical framework for keeping AI-assisted work bounded by human authority, policy gates, verification, containment, and controlled release.
Prior-Art Landscape Review
Evaluates free and meaningfully free local-AI tools, models, interfaces, document pipelines, sandboxing approaches, evaluation frameworks, and release controls before committing to a build path.
Evidence-Led QA/QC
Shows the same operating discipline used in computer services: preserve the original state, test real outputs, record limitations, and avoid unsupported completion claims.
RB-017 Longitudinal Research Report
Summarizes a multi-stage personal AI governance program involving local language models, deterministic policy controls, containment checks, validation gates, PowerShell-supported operations, and lessons learned from failed and partially successful qualification attempts.
Reviews 76 candidate tools, models, standards, and frameworks across 16 workstreams to identify which components should be reused, adapted, benchmarked, deferred, or rejected for a governed local agentic AI system.
Opens in a new tab as a standalone HTML research report.
Small-Business E-Commerce & Digital Modernization
A useful website is not just a pretty page. For a small business, the real value comes from connecting the public-facing site to ordering, payment, customer records, launch messaging, and repeatable owner-friendly workflows.
Representative example: digital modernization support for the Boston Tea Cake Company, including a refreshed web presence, e-commerce ordering infrastructure, Stripe payment workflow support, Netlify/GitHub deployment orientation, customer database organization, fundraising campaign planning, and public-facing launch copy. Public site: bostonteacakes.club.
Website to Sales Workflow
Convert a static or outdated business presence into a practical ordering path with product/service pages, calls to action, checkout links, and mobile-friendly review.
Fundraising & Campaign Pages
Build pages and copy for schools, nonprofits, faith groups, scouts, local organizations, seasonal campaigns, and community-based sales efforts.
Marketing Operations
Prepare launch checklists, email segments, QR-code assets, Google Business Profile tasks, social snippets, and plain-English instructions for the business owner.
Data Hygiene
Recover, clean, segment, and document customer or lead information from legacy files and email archives without publishing private customer information.
How I Work
1. TriageClarify the symptom, urgency, data risk, and desired outcome.
2. ProtectAvoid destructive changes. Identify what must be preserved first.
3. RemediateUse the simplest reliable fix: settings, cleanup, command line, automation, or rebuild.
4. DocumentLeave clear notes so the system remains understandable.
Common Engagements
I map where your important files actually live, separate active files from archives, clean obvious junk cautiously, and create a folder structure that makes sense to a human.
I can help turn a service idea, career portfolio, tutoring page, or computer-services pitch into a clean single-file HTML page with metadata and a contact workflow.
I can help a longstanding local business move from scattered files, aging website copy, and informal ordering processes toward a cleaner website, product/service pages, checkout links, owner documentation, and a practical launch plan.
I can assemble the connective tissue around an online sales push: product catalog cleanup, Stripe/payment-link review, form testing, QR codes, email list segmentation, launch copy, fundraising pages, and post-launch measurement notes.
I help you use AI for concrete work: document summaries, file inventories, application materials, research notes, SOP drafts, and administrative scripts.
I translate opaque computer errors into a plan: what failed, what is risky, what can be tried safely, and what should be escalated to a specialist or hardware repair shop.